Spa Terms and Conditions

Your health and wellbeing is our primary concern, therefore if you are currently pregnant, have any allergens, have a heart disorder, have a diagnosed medical condition or are taking any prescribed drugs, please let us know in advance.

A full consultation will be completed with pre arrival but if you are aware of any contra-indications your chosen treatment may need to be changed.

Spa & pregnancy

Please note that we do not offer body treatments for ladies who are 1-13 weeks pregnant From 13 weeks we offer a range of specialised luxury pregnancy treatments If you need any further guidance, please ask any member of the Spa Team Pregnant ladies are advised to book the gentle spa circuit

Spa opening and closing times

Open 7 days a week Treatment times from 10 – 6pm daily Spa is open from 9am – 8pm

Spa treatment payment

Full pre-payment is required at time of booking for all individual treatments Bookings are non-transferable 24 hours prior to your treatment All treatment times are subject to availability

Spa day payment

Full pre-payment is required at time of booking for all day packages Bookings are non-transferable 7 days prior to your spa day Spa day treatment times will be allocated between 10am and 4pm and will be re-confirmed to you on arrival All spa day and treatment times are subject to availability Residential spa break payment

Full pre-payment is required at time of booking Spa bookings are non-transferable 7 days prior to your spa day

Spa fees are inclusive of VAT

Extra treatments will be charged at the applicable rates at your chosen spa Pre-booked additional treatments will be charged at the applicable rates on the date of booking We accept all major credit cards except amex Gift vouchers must be redeemed at time of booking.

Spa Treatment Cancellation

We require 24 hours’ notice of a cancellation after which a 100% charge will be made No refund will be payable for non-arrival for a treatment without the stipulated notice Spa day cancellation

Spa & children

Children under the age of 16 are not permitted to use or accompany any persons over 18 attending the spa, or use the facilities attached Children under the age of 16 are not permitted to undergo any type of treatments in the spa Children between the ages of 16 to 17 may undergo the following treatments supervised (in the same room) by a parent or guardian: facial